Return Policy

Damages and Issues:
Check your order when it arrives. If it's defective, damaged, or the wrong item, let us know ASAP so we can fix it.

Non-Returnable Items:
Some items can't be returned, like custom products and personal care goods. Got questions? Just ask!
Sorry, no returns on sale items or gift cards.

Exchanges:
Want to swap something? Return the item you have, and once we accept it, make a new purchase.

Return Policy:
You have 14 days to request a return. Items must be unworn, unused, with tags, and in original packaging. Don't forget your receipt!

To start a return, contact us at n.com. We'll send you a return shipping label and instructions. Items sent back without a return request won't be accepted.

Refunds:
We'll notify you once we receive and inspect your return. If approved, you'll be refunded on your original payment method within 10 business days. It might take some time for your bank or credit card company to process the refund. If it's been more than 15 business days since we approved your return, contact us at startimedesign.com.